Home » About Us

About Us

For most people, especially taxi drivers, having a road traffic accident could stop them from earning a livelihood (or ROZZII in the Indo-Aryan languages). The purpose of our service is to help taxi drivers get back on the road following a road traffic accident and restore them to their pre-accident position.

In doing so, we will ensure all reasonable steps to keep losses to a minimum.

We help people access professional legal representation following a personal injury
and to claim the compensation they’re entitled to.

We provide ethical credit hire services, which are non-confrontational, fair and act in the best interest of stakeholders – taxi operators, drivers, insurers, and repairers.

When we were creating our vision for ROZZII we came across lots of news stories of credit hire organisations overcharging and extending credit hire periods, unduly. This is not what we’re about. Yes, as a business we need to be ensure a sustainable profit but we’re more than this. Being ethical, value-driven and operating in the best interest of our stakeholders is critical to our existence.

So, we’re not yet another accident management service but one that’s going to do things in the right way and set the benchmark based on our S.P.I.R.I.T way.

Keeping your SPIRIT up…

Supportive

S is for supportive. One of our most important values! We will support claimants, taxi operators, repairers and at-fault insurers as part of accident claims management service.

Positive

P is for positive – being caring and proactive; ensuring customer needs are met and helping to achieve high customer/employee satisfaction.

Integrity

I is for Integrity – ensuring services are based on the key principles of selflessness, integrity, objectivity, accountability, openness, honesty and leadership.

Responsive

R is for Responsive – Making best endeavours to reduce credit hire periods and responding to service requests promptly

Innovation

I is for Innovation – We’re a learning organisation who will use innovation to continuously improve

Together

T is for Together – We’re accountable to a range of stakeholders including non-fault taxi drivers and third-party insurers. We will work in partnership to build trust, and deliver services with transparency and efficacy.

Meet Our Team

With over 15 years experience working in the transport sectors, we have created a team that has many services to offer all of our clients. Our highly skilled team are fully trained in using different systems to protect insurers, ourselves and all stakeholders from fraud. Below are our different team members, ready for you get in contact with, so please get in touch with any of the team today, so we can start helping you.

Jameel Ahmed Malik

Chief Executive

Jameel has 15 years of senior management experience working in the public and not-for-profit sectors. He holds a LLB (Hons), LLM and MBA with Distinction. He is passionate delivering high quality transport solutions and ethical accident management services. He’s also the founder of Green Destinations Ltd, a specialist in home-to-school transport for children and young people with Special Educational Needs and Disabilities (SEND).

Safeer Choudry

Operations Manager

Safeer Choudry plays a pivotal role in ensuring seamless day-to-day operations within the credit hire industry. With a strong background in operational management and customer service, Safeer is dedicated to delivering exceptional support to clients and maintaining the efficiency of Rozzii’s processes.

Safeer oversees critical aspects of the business, including coordination with insurers, legal teams, and repair partners, to ensure clients experience minimal disruption following road traffic incidents. His attention to detail, problem-solving skills, and commitment to excellence make him an invaluable member of the Rozzii team.

Shuguftha Ali

Claims Handler

Shuguftha has a strong background in human resources operational roles and is passionate about delivering excellent service and leading teams. She is committed to ensuring safety and efficiency and is a team player with a keen eye for detail, eager to contribute to dynamic and challenging environments.